return
Our returns at a glance:
- Returns are accepted within 30 days of the date of purchase.
- Refunds are processed within 7 business days .
- Free returns.
- Items must be in new, unused, and unaltered condition with all original tags and labels attached.
It's so easy to process your return:
1. Click here to be redirected to the Fashion Yolo returns page.
2. Now enter your email address. In the next step you will receive a code in your e-mail inbox.
3. Enter this code in the login area of the Fashion Yolo returns page to log in.
4. Select the item you want to return and state the reason.
5. We will check your request within a very short time.
6. You will then receive an email from us with a link to create your free return label.
5. You take the packaged and labeled shipment to the nearest Packstation or DHL branch and then you get a receipt for your return.
6. Once your package has been received and inspected by us, we will refund you within 7 working days to the bank account used for the purchase. Once the refund has been processed, the money will appear in your bank account in approximately 3 days. The period may vary depending on the bank.